Meet the Team

We are a competent and experienced team, committed to supporting our customers with honest, genuine and straightforward finance advice and guidance.

Phill Green

Founder & CEO​

Looking after two toddlers plus Chloe the dog, Phill is used to finding solutions in challenging situations. 

Working in financial institutions including 16 years in Lloyds Banking Group across a variety of roles, including Retail Director and Head of Telephone Banking, Phill brings a wealth of industry experience.

Outside work, Phill enjoys most sports, in particular following Rugby League and Leeds United.

Nicky Mitchell

Operations Director

Nicky has a strong leadership background having worked in various Senior leadership roles previously within Lloyds Banking Group for 19 years, the last role as Commercial Director for SME.

With a passion for talent development coupled with relentless passion for customers Nicky is focused on creating an environment that nurtures the best Mortgage Brokers in order to provide a first class service to every trufe. customer.

Nicky is based in Ormskirk spending time across the North West and Yorkshire to support her team and customers. When not working Nicky owns a small holding, is an animal fanatic and spends her free time looking after her horses & dogs.

Mum to Kelly, Callan and step daughter Sydney, Nicky’s favourite time is spent looking after her first grandson Patrick. The best job of all!

Sarah Johnson

Mortgage & Protection Advisor

Working as an insurance broker, Sarah’s background, has focussed her on delivering the highest levels of customer care, which combined with her relentless determination, ensures she often finds solutions to the most challenging loan and mortgage situations.

Sarah values her family and friends and works hard to ensure her customers can do the same by reducing many of the money worries that can be damaging to relationships.

Often getting Phill into trouble, Sarah is a force, not to be reckoned with!

Jon Milne

Mortgage & Protection Advisor

Jon has been in the financial industry since 2013, working at Lloyds Banking Group & Sequence.

Jon started his career in mortgages by helping customers who were struggling to repay their interest-only mortgages.

Jon’s main passions include travelling and animals. He has travelled extensively around Europe and Asia and plans to continue visiting different corners of the globe.

Married to Elli, who is currently pregnant with their first child, their Bengal kitten Tirion (who Jon describes as destructive, psychotic but utterly adorable) and their tropical fish.

Rebecca Osborn

Mortgage & Protection Advisor

Rebecca’s background, has been mainly within customer focussed roles in Mortgage and Financial Advice, or Marketing and Sales. Meaning she puts the customer first and strives to find a suitable solution in the most challenging situations, a career spanning over the past 18 years.

The main reason Rebecca got into Mortgage Advice was for the satisfaction of helping customers that are really in need of a solution that could ultimately change their lives for the better.

In her spare time, Rebecca looks after her 2 children and tries to fit in DIY. And on fair weather days you will find her rambling somewhere in the Yorkshire Dales. She also enjoys spending time in Turkey at her parents home and mucking about on boats!

Jatinder Jabbal

Mortgage & Protection Advisor

Jatinder’s career spans over 20 years in the Financial Service industry and reflects a diverse experience base. During this time, she has worked within the Unsecured & Secured Loans / Mortgage underwriting department with YBS Group, Property underwriting within the Equity Release market and as a Mortgage advisor with Halifax and more recently with Manning Stainton Estate Agents.


Dedicated to providing a great customer outcome, Jatinder aims to deliver the highest quality of customer service by providing full support throughout the whole mortgage arrangement process.


Outside of work and taking a break from all the serious, ‘grown up’ stuff, you will find Jatinder at the local Clip and Climb centre with her son or cooking up a mean chicken curry with friends. She also likes to squeeze in a Netflix binge or a good horror fiction novel such as the ‘odyssey’ of Odd Thomas by Dean Koontz.

Richard Robinson

Mortgage Advisor

Richard has forged his reputation through hard work and commitment starting as an Estate agent in 2007 following some sales roles and working towards his career as an advisor. His passion for delivering on behalf of his clients is unrivalled and he relish’s the challenges faced by prospective clients.

He spent many years as a specialist in the protection industry working along side market leaders and has been instrumental in developing new advisors to deliver the High quality advice as expected by the financial conduct authority. Having successfully managed teams of advisors Richard rekindled his passion for his clients and decided to go back to what he loved most, delivering for his customers.

He lives a very active lifestyle and rarely sits still. His children are his first love shortly followed by motorbikes. Between work and his family he somehow finds the time to manage a junior league football team, whom were crowned Champions 2019/20. With a tenacity for his work, it’s hard to imagine his big heart but he clearly manages to make it all work, somehow.

Amanda Fay

Mortgage Associate

With over 22 years experience in Customer Service roles, Amanda is ensures excellent customer satisfaction throughout your journey with trufe. She is on hand to answer any questions you may have or offer progress updates, anything you need; she is here to help.

Away from trufe, Amanda lives with her two children and a house bunny named Clover. She spends most weekends on a muddy field watching her son play football and rugby for his local teams.

Amanda loves interiors and home renovation projects! She can speak from personal experience, just what a difference equity release can do for transforming a home and adding value to a property.

Rachel Haley

Mortgage Associate

Rachel has over 10 years experience in customer service and financial solutions. Having worked in debt collection complaints she has a real passion for helping customers.

In January 2019 having completed CeMap, Rachel made the change from banking to equity release mortgages.

Living with partner and builder, Rob, in their first home and first-time mum to their son Logan and step-mum to Emily, Rachel spends much of her time on family activities. In her free time, she enjoys spending time in the gym, cooking and watching films.

Louis Holliday

Business Support Manager

As the youngest member of the team, Louis’ sees it as his role to question everything in order to make trufe. as good as it can be for our customers, colleagues and the local community.

Having previously held roles in Commercial Banking, Local Media and the Public Sector he brings a wide range of experiences and skills to the team and his role as Business Support Manager.

At home, he loves getting out for a nice walk in the countryside, watching a good Attenborough documentary and of late is trying to be a bit more adventurous with his cooking but so far with very mixed results!


Apprentice Business Administrator

Damian is our first Apprentice at trufe. and he is already an integral part of the team.

Having joined as an Apprentice Business Administrator Damian spends his time supporting our back office functions to keep our Brokers available to speak to our clients when they need us. We are hugely proud to be supporting Damian’s Apprenticeship and career into the Mortgage Broker Industry, we are also very excited about his future.

Outside of trufe. Damian is an active Rugby League Fan and player who is happiest on the pitch playing or in the Gym training.


"Friendly, Professional & Great to Work with!"